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SMB and Enterprise

Cloud Services

This page discusses SMB and Enterprise cloud solutions. If you are interested in Cloud Solutions for personal use or small businesses, the services discussed on the following page may be sufficient for your needs:

Comparison of some Cloud Storage and Backup Options for Personal and Small Business Use

Some of the more important cloud services for SMBs and Enterprises are:
  • BDR (Backup & Disaster Recovery) Service
  • Virtual Servers
  • Virtual Desktops or Virtual PCs
  • Virtual Private Datacenters
  • Hosted PBXs
  • Customer relationship management (CRM)

Although Storage and Backup cloud service may satisfy the needs of some small businesses, many businesses especially enterprises are critically dependent on being able to quickly restore computer services after a disaster. It could easily take many days to restore all critical data, to obtain new servers and to install server and application software and to bring all up to current version and maintenance levels. BDR (Backup & Disaster Recovery) Services allow servers to be back up in operation within hours at most. Virtual Server, Virtual Desktop, Virtual Private Datacenter, and Hosted PBX services remove from an organizations IT staff the mundane work of updating software and hardware to current maintenance and security levels and they typically provide a secure, reliable, hardened operating environment. Similarly, Operating System upgrades are all handled by the Cloud Service provider. If desired, the latest bells and whistles can easily be installed by simple instructions to the Cloud Service provider.

Enterprises are driven to use the cloud because of
  • Performance
  • Scalability
  • Cost savings
  • Reliability
  • Security

Although to make effective use of services like AWS, organizations may need the same amount of highly trained IT staff as they would for premise based equipment, many cloud service providers provide the technical support needed to run your operations in the cloud. In fact, there are some cloud service providers that will provide the support you need to use AWS. This can eliminate the need to hire additional highly technical staff. Your IT staff can then concentrate on developing improved or new services to help the organization meet its goals.

There are many providers of cloud services. How can you choose the best for your needs? The best provider for any given organization is very much dependent on the specific functions and IT needs of the organization. At Persimmon Telecommunications, our team is trained on cloud services available from various providers so that we can connect organizations with those providers that can best satisfy their specific needs. For more info, contact us.

For an idea of what's available, here is info from RapidScale, one of the many cloud providers we work with: